Privacy Policy

Last Updated: 20-08-2026

Infintor Solutions (“Infintor”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or interact with our website, www.infintor.com (the “Website”), contact us, request our services, or otherwise communicate with us.

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, when we may share it, how long we retain it, and what rights you may have regarding your personal information.

By using our Website or voluntarily providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. About Infintor

Infintor Solutions provides business technology and digital services, including Odoo ERP implementation, consulting, customization, development, integration, migration, support and maintenance, training, and related technology solutions.

For privacy-related questions or requests, you can contact us using the details provided in the Contact Us section of this Privacy Policy.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

The Infintor website and its pages.
Contact and enquiry forms.
Service enquiry forms and consultation requests.
Newsletter or marketing subscription forms, where applicable.
Communications sent to us by email, telephone, WhatsApp, or other communication channels.
Information submitted when requesting an Odoo consultation, quotation, demo, implementation, or other service.
Website analytics and cookies.
Recruitment or career-related forms, where applicable.
Other online or offline interactions with Infintor where this Privacy Policy is presented or referenced.

This Privacy Policy does not necessarily apply to third-party websites, applications, platforms, or services that may be linked from our Website. Those services operate under their own privacy policies.

3. Information We Collect

Depending on how you interact with Infintor, we may collect different categories of information.

3.1 Information You Provide Directly

When you contact us, request information, submit an enquiry, or otherwise communicate with us, we may collect information such as:

Full name.
Company or organization name.
Job title or designation.
Email address.
Telephone or mobile number.
Country, state, city, or business location.
Website address.
Information about your business.
Information about the services you are interested in.
Details regarding your Odoo or ERP requirements.
Project requirements and business requirements.
Preferred method of communication.
Any other information you voluntarily provide in a message, enquiry, form, attachment, or communication.

Please do not provide sensitive personal information through general enquiry forms unless it is specifically requested and necessary for the relevant service.

3.2 Information Collected Automatically

When you visit our Website, certain information may be collected automatically by our website infrastructure, analytics tools, security systems, and similar technologies.

This information may include:

IP address.
Browser type and version.
Operating system.
Device type.
Screen resolution.
Language and regional settings.
Referring website or URL.
Pages visited.
Date and time of visits.
Time spent on pages.
Links or buttons interacted with.
General website usage information.
Error and diagnostic information.
Approximate geographic information derived from technical data.

This information is generally used for website operation, security, analytics, performance monitoring, and improving our services.

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies.

Cookies are small files that are stored on your device when you visit a website. They can help websites remember preferences, operate correctly, understand how visitors use the website, and improve user experience.

We may use different categories of cookies, including:

4.1 Necessary Cookies

These cookies may be required for the Website to function properly and securely.

They may support functions such as:

Page functionality.
Security.
Session management.
Form functionality.
Website preferences.
Load balancing or technical operation.

4.2 Analytics Cookies

We may use analytics technologies to understand how visitors use our Website.

Analytics information may help us understand:

Which pages are visited.
How visitors navigate through the Website.
Which content is useful.
Website performance.
Traffic sources.
General visitor behaviour.

Where applicable, analytics services may process information in accordance with their own privacy policies.

4.3 Marketing and Advertising Cookies

Where implemented, we may use marketing or advertising technologies to measure advertising performance, understand campaign effectiveness, or display relevant advertising.

These technologies may include third-party advertising platforms.

4.4 Managing Cookies

Depending on your location and applicable law, you may be able to control or reject certain cookies through our cookie consent mechanism, your browser settings, or other available privacy controls.

Disabling certain cookies may affect some Website functionality.

5. How We Use Your Personal Information

We may use personal information for legitimate business and operational purposes, including:

Responding to enquiries.
Providing requested information.
Contacting you regarding your enquiry.
Understanding your business and technology requirements.
Providing quotations and proposals.
Scheduling consultations, demonstrations, or meetings.
Providing Odoo-related services.
Delivering contracted services.
Providing customer support.
Communicating about projects and service activities.
Improving our Website and services.
Understanding Website usage and performance.
Maintaining Website security.
Detecting and preventing fraud, abuse, or unauthorized activity.
Managing business relationships.
Sending service-related communications.
Sending marketing communications where permitted and appropriate.
Measuring marketing and advertising effectiveness.
Complying with legal and regulatory requirements.
Establishing, exercising, or defending legal claims.
Protecting the rights, property, and security of Infintor, our customers, employees, and other individuals.

We will not use personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

6. Legal Bases for Processing Personal Information

Where applicable data protection laws require a legal basis for processing personal information, we may process information based on one or more of the following:

Consent

Where you have provided consent for a specific processing activity, we may process your information based on that consent.

For example, you may provide consent to receive marketing communications.

Contractual Necessity

We may process information where it is necessary to perform a contract with you or to take steps at your request before entering into a contract.

Legitimate Interests

We may process information where it is necessary for our legitimate business interests, provided those interests do not override your applicable privacy rights.

Examples may include:

Website security.
Business administration.
Service improvement.
Customer relationship management.
Fraud prevention.
Network and information security.
Understanding Website performance.

Legal Obligations

We may process or retain information when necessary to comply with applicable legal, regulatory, accounting, tax, or other obligations.

7. Contact Forms and Enquiries

When you submit information through an Infintor contact or enquiry form, the information you provide may be transmitted to Infintor and/or the third-party technology provider operating the relevant form or service.

We may use this information to:

Respond to your enquiry.
Contact you regarding the requested service.
Prepare a quotation or proposal.
Arrange a consultation or demonstration.
Understand your requirements.
Follow up regarding your request.
Maintain records of business communications.

We may retain enquiry information for a reasonable period based on the nature of the enquiry, our business requirements, and applicable legal obligations.

8. Odoo and ERP Enquiries

If you contact Infintor regarding Odoo ERP implementation, customization, development, integration, migration, consulting, support, training, or related services, you may voluntarily provide information about your organization, systems, processes, requirements, or project.

Such information may be used to:

Evaluate your requirements.
Recommend appropriate services.
Prepare proposals or quotations.
Plan implementation activities.
Communicate with you regarding the project.
Provide consulting or technical services.
Deliver contracted services.

You should avoid submitting passwords, authentication credentials, payment card information, confidential credentials, or other highly sensitive information through general Website forms.

Where sensitive or confidential business information is required for a project, appropriate contractual, security, and confidentiality arrangements may be established.

9. Communications

If you provide your contact information, we may communicate with you by:

Email.
Telephone.
WhatsApp.
Other communication methods you have provided or requested.

Communications may relate to:

Your enquiry.
Requested information.
Meetings or consultations.
Quotations.
Projects.
Customer support.
Service updates.
Other business-related matters.

Where legally required, we will obtain appropriate consent before sending marketing communications.

You may opt out of marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us.

Please note that even if you opt out of marketing communications, we may still send essential service or transactional communications where necessary.

10. Sharing of Personal Information

We do not sell your personal information as a business practice.

We may share personal information with trusted third parties where reasonably necessary for legitimate business, contractual, technical, operational, or legal purposes.

These parties may include:

Website hosting providers.
Website maintenance and technology providers.
Form and communication service providers.
Email service providers.
Customer relationship management systems.
Analytics providers.
Advertising and marketing platforms.
Cloud storage providers.
IT and cybersecurity providers.
Professional advisers.
Legal and accounting service providers.
Payment service providers, where applicable.
Government authorities or regulators where legally required.
Other service providers engaged to support our business operations.

Third parties receiving information are expected to process it in accordance with applicable contractual and legal requirements.

11. Third-Party Services

Our Website may use or integrate with third-party services.

Depending on the Website configuration and services currently active, these may include technologies such as:

Google Analytics.
Google Tag Manager.
Google Ads.
Meta or other advertising platforms.
Embedded forms.
Odoo-related systems.
WhatsApp or communication services.
Website hosting and security services.
CDN and performance services.
Spam protection and security services.

Third-party services may collect or process information according to their own privacy policies and terms.

We encourage you to review the privacy policies of third-party services before using their features.

12. Google Services

Where Google services are used on our Website, such as analytics, advertising, or related technologies, Google may process certain information in accordance with Google’s applicable policies.

These services may use cookies, identifiers, or similar technologies to measure Website activity, understand traffic, provide analytics, or measure advertising performance.

Depending on the applicable service and your location, you may have choices regarding personalized advertising and certain forms of data collection.

13. WhatsApp and Other Communication Platforms

If you choose to contact Infintor through WhatsApp or another third-party communication platform, your communication will also be subject to that platform’s own terms and privacy policy.

Infintor does not control the privacy practices of third-party communication platforms.

You should review the privacy information provided by the relevant platform before using it to communicate with us.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Providing requested services.
Managing customer relationships.
Maintaining business records.
Responding to enquiries.
Meeting contractual requirements.
Complying with legal, accounting, tax, or regulatory obligations.
Resolving disputes.
Establishing, exercising, or defending legal claims.
Maintaining security and preventing abuse.

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

15. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.

Security measures may include, where appropriate:

Access controls.
Secure hosting infrastructure.
Encryption during transmission where supported.
Authentication and authorization controls.
Website security measures.
Malware and spam protection.
Regular software and security updates.
Limited access to personal information.
Monitoring and security procedures.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

16. International Data Transfers

Infintor may work with customers, employees, contractors, technology providers, and service providers located in different countries.

As a result, personal information may be processed or stored in countries other than the country in which you reside.

Where applicable law requires safeguards for international transfers of personal information, we will seek to implement appropriate safeguards or rely on a legally recognized transfer mechanism.

17. European Economic Area and GDPR

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction where similar data protection rights apply, you may have additional rights regarding your personal information.

Subject to applicable legal requirements and limitations, these rights may include:

The right to access your personal information.
The right to request correction of inaccurate information.
The right to request deletion of personal information.
The right to restrict processing.
The right to object to certain processing.
The right to data portability.
The right to withdraw consent where processing is based on consent.
The right to object to direct marketing.
The right to lodge a complaint with a relevant data protection authority.

Where we rely on legitimate interests to process your personal information, you may have the right to object to that processing in certain circumstances.

Where we rely on consent, withdrawing consent will not affect the lawfulness of processing carried out before withdrawal.

18. India – Privacy and Data Protection

If you are located in India, the processing of your personal information may be subject to applicable Indian data protection and privacy laws and regulations, including the Digital Personal Data Protection Act, 2023, to the extent applicable and as brought into force or supplemented by applicable rules and regulations.

Where applicable, we will process personal data in accordance with the requirements applicable to Infintor in its role as a data fiduciary or other relevant role.

Your rights and available mechanisms may depend on the applicable law and the nature of the processing.

19. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Ask what personal information we hold about you.
Request a copy of your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of information where legally applicable.
Request restriction of certain processing.
Object to certain processing.
Withdraw consent where processing is based on consent.
Opt out of marketing communications.
Request information about how your information is processed.
Exercise applicable data portability rights.
Lodge a complaint with an appropriate privacy or data protection authority.

We may need to verify your identity before completing certain privacy requests.

We may also be permitted or required by law to retain certain information even when you request deletion.

20. Marketing Communications

We may use contact information to send information about Infintor services, solutions, events, updates, resources, or other business-related communications where permitted by applicable law.

You can unsubscribe from marketing communications at any time.

You can also contact us directly to request that your information not be used for direct marketing.

Unsubscribing from marketing communications does not necessarily remove your information from our customer or business records where we are legally required or otherwise permitted to retain it.

21. Children’s Privacy

Our Website and services are intended primarily for businesses, professionals, and organizations.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate steps.

22. Third-Party Websites and Links

Our Website may contain links to third-party websites, platforms, applications, social media pages, or services.

Examples may include:

Odoo.
Google.
LinkedIn.
Facebook.
Instagram.
WhatsApp.
YouTube.
Other technology or business platforms.

These third-party websites operate independently from Infintor and may have their own privacy policies.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of each third-party service you visit.

23. Social Media

Infintor may maintain profiles or pages on social media platforms.

If you interact with us through social media, the relevant platform may collect and process information about your interaction according to its own privacy policy.

Information you publicly post or voluntarily share through social media may be visible to others.

Please review the privacy settings and policies of the social media platform before sharing personal information.

24. Business Transactions

If Infintor is involved in a merger, acquisition, restructuring, sale of assets, financing, or other business transaction, personal information may be transferred as part of that transaction where legally permitted.

Where required by law, appropriate notices or consent mechanisms will be provided.

25. Legal Disclosures

We may disclose personal information when we reasonably believe that disclosure is necessary to:

Comply with applicable law.
Respond to a valid legal request.
Comply with a court order or governmental requirement.
Protect the rights or property of Infintor.
Investigate suspected fraud or abuse.
Protect the safety of individuals.
Prevent or investigate security incidents.
Establish, exercise, or defend legal claims.

26. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our services.
Changes to our Website.
Changes to technology.
Changes to legal or regulatory requirements.
Changes to our privacy practices.

When we make changes, we may update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

27. How to Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns regarding how your personal information is handled, please contact us.

Infintor Solutions

Website: www.infintor.com

Email: info@infintor.com

Phone: +91 94227 99989

Registered/Business Address:
8th Floor, Vismaya Infopark,
Infopark Campus,
Kochi, Kerala
INDIA – 682030

For privacy requests, please include sufficient information for us to understand and process your request.

28. Privacy Requests

For requests relating specifically to your personal information, please use the subject line:

“Privacy Request – Infintor”

Depending on the nature of the request, we may ask you to provide additional information to verify your identity and protect your personal information from unauthorized disclosure.

We will process valid requests within the period required by applicable law.

29. Consent

By using the Infintor Website and voluntarily providing personal information, you acknowledge that you have read this Privacy Policy.

Where applicable law requires consent for a particular processing activity, we will seek consent through an appropriate mechanism.

You may withdraw consent where legally applicable, subject to any limitations imposed by law.

30. Important Information

This Privacy Policy describes Infintor’s general privacy practices. The actual information collected and the technologies used on the Website may change as we add, remove, or modify services, integrations, analytics tools, advertising platforms, forms, and other Website functionality.

Accordingly, this Privacy Policy should be read together with any specific privacy notices, cookie notices, consent mechanisms, contractual terms, or other notices provided at the point where information is collected.

Last Updated: 20-08-2026